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Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently insert a thin object into the Reset hole located below the power switch.
Press and hold the Play/Pause button while powering on your player.
When the player displays the Creative logo, release the Play button.
It will display the following options:
Recovery Mode Option Function
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.
If the player stops responding, you can reset the player. To reset the player, gently insert a thin object into the Reset hole located below the power switch.
Press and hold the Play/Pause button while powering on your player.
When the player displays the Creative logo, release the Play button.
It will display the following options:
Recovery Mode Option Function
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.
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